Customer Service Center No matter what you need, we're here for you. Let us know how we can help you below BILLING & PAYMENTS Find billing and payment info for our insurance carriers. POLICY CHANGES Send in a request to make a change to one or more of your policies. REQUEST DOCUMENTS Get copies of documents such as ID cards or certificates of insurance. Coverage is not bound on any requests made online until notified by Corbett & Assoc. Insurance Agency that the request has been processed and coverage bound by the insurance carrier.